Introduction
This Privacy Policy describes how Ice Fish Seafood House ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application Ice Fish Seafood House ("the App"). We are committed to protecting your privacy and ensuring you have a positive experience using our App.
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our App.
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
Automatically Collected Information
When you use our App, we automatically collect:
- Device identifiers: Google Advertising ID (GAID) for analytics and attribution purposes
- Device information: Device type, model, operating system version
- App usage data: Features used, session duration, app version
- Crash reports and performance data: To identify and fix technical issues
Information You Provide
When you use certain features of the App, you may provide:
- Reservation information: Name and phone number when making table reservations
- Photos: Images you choose to add to the gallery from your device
- Contact form submissions: Information you provide when contacting support, which may include photos taken with your camera
How Your Data Is Stored
Local Storage
The following data is stored locally on your device only and is never transmitted to our servers:
- Table reservation details (name, phone, date, time)
- Order history
- Photos you add to the gallery
- App preferences and settings
You can delete this data at any time by clearing the App's data in your device settings or by uninstalling the App.
Data Transmitted to Third Parties
Device identifiers and usage analytics are transmitted to our third-party analytics providers as described below.
Analytics and Attribution
We use third-party analytics services to understand how users interact with our App, measure the effectiveness of our marketing campaigns, and improve our services.
Google Advertising ID (GAID)
We collect your device's Google Advertising ID for:
- Mobile attribution (understanding how you discovered our App)
- Analytics and usage measurement
- App performance monitoring
You can reset or opt out of personalized advertising using your Google Advertising ID through your device settings: Settings > Google > Ads > Reset advertising ID or Opt out of Ads Personalization.
Third-Party Analytics Providers
We may use the following analytics services:
- AppsFlyer - Mobile attribution and marketing analytics. AppsFlyer may collect device identifiers, IP address, and app usage data. For more information: AppsFlyer Privacy Policy
- AppMetrica - Mobile app analytics platform. AppMetrica may collect device information, usage statistics, and crash data. For more information: AppMetrica Privacy Policy
These services process data according to their own privacy policies. We encourage you to review their policies.
Push Notifications
The App may request permission to send push notifications. If you grant permission:
- A device token is generated and may be stored to deliver notifications
- You can disable notifications at any time through your device settings
- We may use Firebase Cloud Messaging (FCM) to deliver notifications. See Firebase Privacy Policy
Camera and Photo Access
The App may request access to your camera or photo gallery:
- Gallery access: To allow you to add photos to the in-app gallery. Photos are stored locally on your device.
- Camera access: To allow you to take photos when submitting feedback or reports through the contact form.
Photos you add to the gallery remain on your device. Photos submitted through the contact form are sent to our support team.
Calendar & Reminders
This App may allow you to save events and reminders to your device's system calendar. When used:
- All calendar data remains on your device and is not transmitted to our servers
- Calendar entries are created locally using your device's native calendar functionality
- We do not have access to your existing calendar events
You can control calendar permissions through your device settings at any time.
Location Services
This App may request GPS location access for navigation and mapping features. When location services are used:
- We do not collect or store your location data on our servers
- Location data is used only to provide navigation and mapping functionality
- You can enable or disable location services through your device settings
The App may use third-party mapping services with their own privacy practices:
Health & Fitness Data
This App may allow you to input personal fitness data such as weight, height, or workout information. When used:
- All fitness and health data is stored locally on your device only
- This data is not transmitted to our servers or shared with third parties
- You have full control over this data and can delete it through the App or by uninstalling
How We Use Your Information
We use the collected information for:
- Providing and maintaining the App's functionality
- Analyzing usage patterns to improve user experience
- Measuring marketing campaign effectiveness
- Detecting and fixing technical issues
- Sending push notifications (with your consent)
- Responding to your support inquiries
- Complying with legal obligations
Data Sharing
We do not sell your personal information. We may share data with:
- Analytics providers: Device identifiers and usage data as described above
- Legal authorities: When required by law or to protect our rights
- Business transfers: In the event of a merger or acquisition
Data Retention
- Local data: Retained until you clear the App's data or uninstall the App
- Analytics data: Retained according to our analytics providers' policies (typically 14-25 months)
- Support inquiries: Retained as long as necessary to resolve your request
Data Security
We implement appropriate technical measures to protect your information. However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable protection measures.
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete it.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Deletion: Request deletion of your personal data
- Opt-out: Opt out of analytics collection by resetting your Advertising ID or using your device's opt-out settings
- Withdraw consent: Revoke previously granted permissions through your device settings
To exercise these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of changes by updating the "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or to exercise your data rights:
This privacy policy applies to Ice Fish Seafood House.